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Experience DirectorQualification:Bachelors / Masters in DesignResponsibility:Research & Development / Business:Research and understand user behaviors, needs, and motivations Stay abreast of the latest design trends and new media technologies Create proof of concepts for various devices which can utilized for various pitch/capabilities presentations Work on estimations, provide necessary inputs for the project status, based on activities assigned and raise issues/concerns to the project lead on time Manages relationships with the customer.Customer focus Innovation:To get acquainted with the domain, tools, applications and get familiarized with all the aspects of client's business landscape Manages relationships with the customer.Conceptualise and design creative solutions which help to:.business goals alignmnet with user interface.optimize the process.shorten the turn around time.measuresment of values as KPIs.under the hood problems which are not identified.Handson Design & Execution:Successfully communicate conceptual ideas, wireframe design along with design rationale, both verbally and indocumentation Providing the justification and should be able defend the prototypes with design rationale to various stakeholders Present concepts to show various approaches to a design solution Driving the customer meeting.Ability to develop pen and paper prototypes Ablity to create prototypes using various basic tools and advanced tools for wireframing and clickable deliverables Knowledge of upcoming prototyping tools and techniques in the design industry Pros and cons of each of the tools.Delivery Excellence:Contribute towards updating knowledge assets and provide process improvements Follow quality assurance norms and motivate the team member to follow the same practice Reporting and tracking the tasks/deliverables with the date/version/nomenclature wise.Reduce turn around time.Deliver user experience design for complex digital projects and satisfy quality aspects in timely manner Minimize rework and develop reusable components.Provide appropriate deliverables respective to the design stage.Submission of the time sheets and tracking the allocation on the project for billed time.Able to endorse and practise innovation and customer satisfaction.Lead Design Audits.UX Thought Leadership:Writing White Papers and documenting the findings, learnings and challenges during the projects Self motivated efforts to attend and participate seminars, conferences related to the design fraternity.Training & Mentorship:Serve as a guide/ facilitator and to take on a range of roles and responsibilities to teach (and also learn) through a commitment to the mutual growth Complete mandatory training for self as identified in the training plan for the project/role and motivate the team memebers to do the same Conduct knowledge transfer sessions for new joiners in the project team Prepare new training materials on new offerings and tools And domain specific knowledge from user stories perspectives.People Management:Lead a team of user experience designers, resolve issues and effectively manage employee discipline Can manage a team of 715 members, depending on the project requirements Lead recruitment and campus drives Ensure all the deliverables get reviewed for your reporting team members Participates in performance review for the team, along with the visual design lead for review on the goals set for the team.VEVRAA Federal ContractorRequest Priority Protected Veteran ReferralsEqual Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
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